Family Feedback
What families said after their sessions
Honest accounts from households across Hat Yai and Songkhla who have used Threadwell's sessions.
Back to Home6+
Years of operation
380+
Families supported
4.8
Average rating out of 5
94%
Found session useful
From Families
In their own words
Phanida Pongrak
Hat Yai, Songkhla
We came in for the Conversation Comfort Session not knowing quite what to expect. The facilitator kept things very calm and did not push any particular direction. We left with a printed guide that my mother-in-law still has on her table at home. The whole thing was about two and a half hours and felt worth every baht.
May 2025
Kriangsak Suwannakon
Sadao, Songkhla
I did the Records Workshop by myself — my wife could not make it. Even alone it was genuinely useful. I had a stack of paperwork that I had been putting off sorting for about two years. The checklist format helped a lot. The group setting also meant I heard questions from other people that I had not thought to ask myself. I would have preferred an evening slot but the morning worked out.
April 2025
Noppadon Lertchai
Hat Yai, Songkhla
The Shared Arrangements Package was what we needed. Three of us in the family had been going in circles about how the household was going to work after our father retired. The written summary we left with has stayed on the kitchen table for a month. We refer back to it when anything is unclear. Very straightforward process.
May 2025
Wanpen Srirat
Na Mom, Songkhla
I was a bit worried beforehand that it would feel like a lecture. It did not — the facilitator mostly guided the conversation and let us steer. We got a printed guide with the key points from the session on it. One thing I would say is that the office is a bit tricky to find by car the first time, but it was easy once we knew where to look.
April 2025
Thitima Kanchanawong
Hat Yai, Songkhla
I booked the Records Workshop for myself after my father passed away last year and left behind a lot of documents I could not make sense of. The checklists were exactly what I needed — they broke things into manageable pieces. The facilitator was also clear about which things needed to go through official channels rather than trying to answer everything themselves, which I appreciated.
May 2025
Suphanee Ounjit
Haad Yai district
My sister and I had been putting off a conversation about our mother's house for almost a year. We finally came for the Shared Arrangements Package and had three sessions over about six weeks. It was never rushed. The final written summary made everything clear. We both have a copy and we have not had any disagreement since we followed it.
April 2025
Case Studies
A closer look at three household journeys
Case Study 01 — Conversation Comfort Session
A household that could not start the conversation
The Situation
A family of four had been trying to discuss a change in living arrangements after the eldest daughter returned from work abroad. Every time the subject came up it ended in raised voices or silence. Three months had passed without a resolution.
The Session
All four family members attended a Conversation Comfort Session together. The facilitator worked through language and tone, helped each person say what they were trying to say, and provided a printed guide covering the key approaches they had practised.
The Outcome
The family reported completing their conversation at home within a week of the session. One member wrote to say: "We finally said what needed saying without it turning into a disagreement." The printed guide helped them return to the same tone when the subject came back up a few weeks later.
Case Study 02 — Household Records Workshop
Two years of unsorted paperwork in a single morning
The Situation
A recently widowed man in his late sixties had accumulated two years of unopened and unsorted household documents after his wife, who had managed the family papers, passed away. He was uncertain what he had, what was important, and what needed action.
The Session
He attended the half-day Records Workshop and worked through the printed checklists, sorting his papers into categories using the labelled folders provided. The facilitator identified three items that needed to go through official channels and directed him to the correct sources.
The Outcome
By the end of the morning the man had a labelled folder system he could maintain himself. He said afterwards: "I had been dreading it for months. Having a structure to follow made it feel much simpler than I expected." He followed up with the official sources within two weeks.
Case Study 03 — Shared Arrangements Package
Three adult siblings, one household to share
The Situation
Three adult siblings inherited a family home and needed to agree how it would be used, maintained, and covered financially on an ongoing basis. Each had a different view, and discussions on their own had become circular and occasionally tense.
The Sessions
The three siblings attended two sittings spaced three weeks apart. The first sitting mapped out the main areas of agreement and difference. The second worked through a written summary that all three reviewed, adjusted, and agreed on before leaving.
The Outcome
All three signed the family briefing sheet at the end of the second sitting. Six months on, one sibling followed up to say the arrangement was holding and that having something written down had made the difference: "We could always go back to the paper when something was unclear."
Get in Touch
Find us in Hat Yai
Address
209 Nipat Uthit 3 Rd, Hat Yai
Hours
Mon–Fri 9–17
Sat 9–13
Credentials
What stands behind our work
Songkhla Community Learning Recognition 2023
Regional acknowledgement for sustained household education work in Songkhla Province.
Plain Language Commendation 2024
Commended by a Southern Thailand literacy network for the clarity of our printed household guides.
Hat Yai Community Services Network Member
Registered member ensuring referral pathways to official services remain current.
Would a session be right for your household?
Reach out and we will help you find the right starting point — no commitment needed.
Get in Touch